I've worked with some extraordinary leaders throughout my career. I've also worked with people who had tremendous potential but struggled to turn that potential into results. One of the biggest differ...

When I was a young boy, my mother and I had a daily ritual. We would open the Des Moines Register and work together on the Jumble word puzzle. It was a simple exercise, rearranging letters into words,...

I love to fish. Every time I head out onto the water, I want to catch a trophy fish. Living on West Okoboji Lake, I'm fortunate to have that opportunity just minutes from my front door. After living i...

Imagine receiving an email from a colleague that seems unusually critical. Your immediate reaction is irritation. You conclude the person is upset with you, perhaps even questioning your competence. B...

One of my favorite questions to ask executives when I begin working with them is surprisingly simple: “Please tell me what success looks like in 12 months.”

The answers reveal a great deal about how ...

A car cuts you off in traffic. Your immediate reaction might be, What a jerk.

But when you accidentally cut someone else off, the explanation sounds very different: I didn't see them. I was trying to...